Kuubi's Terms of Agreement

GENERAL TERMS OF THE AGREEMENT

8 October 2015

1. General

These terms of agreement are applied to all Kuubi Oy's ("Kuubi") services provided to its Customers ("The Customer") unless otherwise agreed regarding a single service. The Customer approves these general terms of agreement when approving the Kuubi's offer.

2. Orders

A binding order is made when Kuubi has confirmed the Customer's order and both parties have signed the agreement regarding the service or product.

3. Delivery of services

Kuubi is obliged to submit the agreed services professionally and with expertise in a schedule agreed separately or, unless otherwise agreed separately, within a reasonable time. Kuubi's work procedures are used in the execution of the service.

It can be agreed between Kuubi and the Customer that due to the binding order, the material submitted to the Customer is meant to operate in a certain third party service or on a certain third party platform (for example Facebook). Unless otherwise agreed in writing, Kuubi is responsible that the fundamental parts of the service operate with the version of the service or platform that has been generally available at the moment the order is made.

4. Information regarding the Service

The Customer submits all relevant information related to the execution of the order to Kuubi. In case any extra work is caused for Kuubi due to the defects in the information provided by the Customer, Kuubi has the right to invoice this work according to the pricelist. In a situation where the workload of the agreed assignment becomes significantly larger due to emerged wishes or wishes by the Customer during the project, Kuubi is obliged to report this to the Customer and request a written approval and permission or additional invoicing before starting the additional work in question.

5. Price

A price agreed on the services will be invoiced. Unless a fixed price is not agreed, Kuubi invoices the work in an hourly basis according to a pricelist valid at a time. The price evaluation is not considered as a fixed price. Unless otherwise expressed, the prices are given excluding value added tax. If the payment of the invoice is delayed over ten days after the due date, Kuubi has the right to interrupt all Customer's work until Kuubi has received the delayed payment with interest.

6. Costs

In addition to the agreed price, Kuubi has the right to invoice any direct costs caused by providing the services, such as costs caused by third party service providers, costs of licensing, travel expenses and other costs connected solely and directly to the service offered for the Customer.

7. Payment

Unless otherwise agreed in writing, the services and costs offered will be invoiced monthly afterwards according to the execution. The term of payment is 14 days net. Kuubi has the right to charge an interest on any delayed payment according to the Interest Act.

8. Decisions and approvals regarding the service

The Customer's contact person is regarded eligible to operate on behalf of the Customer in cases connected to the order, such as approval of the possible script and/or other contents or the approval of other partial deliveries or drafts. In case The Customer requests changes to partial deliveries or drafts already approved, Kuubi has the right invoice for these alterations in case a fixed price has been agreed for the order.

9. Schedule and Delivery

Kuubi executes the assignment in the agreed schedule. Unless otherwise agreed at the time of the delivery, Kuubi will follow the reasonable time of delivery in the business. In situations where the delay is due to a subcontractor or a service provider used by Kuubi are not included in Kuubi's delay liability, unless the delay is caused by Kuubi's neglect when Kuubi has given instructions to the subcontractor or supervising the execution of the assignment. In case the work is delayed due to the Customer, Kuubi has the right postpone the delivery schedule in the scope that it is reasonable, regarding the availability of Kuubi's resources and the work situation.

10. Claims

Claims regarding Kuubi's performance shall be made within ten days after the reason for the reclamation has been acknowledged or should have been acknowledged by the Customer. Unless the performance is not reclaimed within the said time, the performance is regarded as approved.

11. Products and services offered by third parties

Kuubi has the right to use subcontractors for executing the order. The subcontractors' own terms are applied for services provided by subcontractors. If Kuubi has solely decided on the use of subcontractors, Kuubi answers for the subcontractor's work as it was its own. This responsibility will not regard any third party material. When Kuubi has solely decided on the subcontractor, Kuubi has the right to withhold which subcontractor is used.

12. Customer's materials and third party materials

In case The Customer submits or directs to any material in connection of the order to Kuubi ("Customer's Material"), unless otherwise agreed in writing, it is the Customer's responsibility to ensure that the rights for using the Customer's Material are sufficient. Kuubi will not clarify the sufficiency of the rights of the Customer's material separately. In case any third party material ("Third party material") is used for executing the order, the transfer or licence terms of rights of this kind of an order are determined in accordance with the terms of the third party in question. Unless otherwise agreed, costs caused by third party materials will be invoiced from the Customer also if there is a fixed price defined for the order. Unless otherwise agreed in writing, it is the Customer's responsibility to ensure that the rights needed for use of the Third party material exist. Kuubi will not clarify the sufficiency of the Third party material rights separately. In case Kuubi solely decides on the use of subcontractor and the purchase of material from the subcontractor in question, Kuubi shall notify the Customer about the terms of use of the material, in case they deviate from the standard ones.

13. Intellectual property rights

Unless otherwise agreed in writing, the Customer receives a permanent right of use to the result material for the intended purpose. The "result material" means the actual final material in agreed format that Kuubi has executed and finalized in connection of the execution of the service, and that Kuubi has submitted to the Customer. In order to be clear, it is stated that the result material does not cover the work files generated during the result material production by Kuubi, Third party's or Customer's material. The Customer retains all his rights for the Customer's materials.

14. The liability for intellectual property rights

Kuubi is responsible for defense or the agreement, if there is a claim against the Customer stating that the result material infringes a copyright, patent or intellectual property right valid in Finland. Kuubi is solely responsible for responding to the claim, and pays the compensations that the court orders to be paid by the Customers in the final judgement. Kuubi's liability requires that the Customer reports any claims to Kuubi in writing immediately after receiving the information of them and at the same time, authorizes Kuubi to represent the Customer in taking care of the business, and provides any information and assistance necessary to Kuubi for taking care of the business. According to this section, Kuubi's responsibility will not extend to the Third Party Materials and Customer's materials regarding which Kuubi is not liable for the sufficiency of intellectual property rights or rights of use. The Customer is liable for defense or resolution, if there is a claim against Kuubi stating that the Customer's Material or its use infringes a copyright, patent or other intellectual property right valid in Finland. The Customer is solely responsible for responding to the claim, and pays the compensations that the court orders to be paid by Kuubi in the final judgement. The Customer's liability requires that Kuubi reports any claims to the Customer in writing immediately after receiving the information of them and at the same time authorizes the Customer to represent Kuubi in taking care of the business, and provides any information and assistance necessary to the Customer for taking care of the business. The Parties’ liability for the sufficiency of intellectual property rights and rights of use is limited to what is agreed in this section.

15. Liability for damages

Kuubi's liability for damages is limited to direct damages, which are caused to the other party due to Kuubi's breach of agreement. The compensation is max. 20 % of the total value of the order. Kuubi is not liable for any indirect damages, such as loss of profit or any damages suffered by the party's Customer or partner. The limitations of liability mentioned above in this section do not concern any damages cause intentionally or with gross negligence.

16. Returning the materials

After the order has been confirmed and the Customer has paid the price regarding the order completely, Kuubi returns the material submitted by the Customer in whole.

17. The use of references

Kuubi has the right to use the Customer's name and the final results of the service as a reference in accordance with good business practice provided that Kuubi ensures that the Customer's business secrets will not be revealed in connection of the reference use.

18. Transfer of agreement

The Parties do not have the right, without a written consent by both Parties, to yield completely or partially or otherwise transfer the rights and obligations of this agreement.

19. Applicable law and resolution of disputes

The Finnish law is applied to the agreement regarding the order. Unless any disputes cannot be solved in arbitration between the Parties, the disputes shall be solved at the District Court of Helsinki.

20. WWW services

Unless otherwise agreed in the offer, the www projects produced by Kuubi are executed with the technologies and specifications described below. The executions are guaranteed to operate with the browser versions and operation systems below - any special needs shall be agreed on in the tendering phase.

A. Technologies: HTML, CSS, javascript, php, mysql, flash.

B. Operation systems: Latest two Win, Latest two OS X, Latest Ubuntu Linux. On mobile: latest two iOS, latest two Android, latest two WiMo.

C. Browsers: The newest version of Mozilla Firefox, Google Chrome, Safari, Opera or the two newest versions of Internet Explorer. The newest version is defined by the time of production.

D. Screen sizeUnless otherwise agreed in writing, the services are planned in such manner that they can be used responsively.

Käytämme sivustolla evästeitä luodaksemme mahdollisimman käyttäjäystävällisen kokemuksen.